Kushall Alber E-Fix M25 DuoDrive Electric Powerchair Ref 2944 Air Tyres
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Estimated Delivery:Aug 08 - Aug 12
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Shipping UK Wide
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Kushall Alber E-Fix M25 DuoDrive Electric Powerchair Ref 2944 Air Tyres
Delivery / Postage
At Platinum Mobility, we understand the importance of receiving your electric wheelchair in a timely and efficient manner. That’s why we use the most reliable pallet delivery service to ensure that all of our electric wheelchairs are shipped directly to your door. Our standard delivery service includes doorstep delivery and our team will do their best to ensure that your electric wheelchair is delivered as soon as possible.
- Pallet Delivery : £29.99
Engineer Delivery (Available only within 3 Hours delivery from CB6 3PU)
- 1 Hour from CB6 3PU – £49.99
- 2 Hours from CB6 3PU – £79.99
- 3 Hours from CB6 3PU – £119.99
- Anything over 3 hours will be palleted
For an added level of convenience, we also offer an optional engineer delivery service at an additional cost. With this service, a trained engineer will deliver your electric wheelchair, and set it up for you. They will also demonstrate how to use it properly, and answer any questions you may have. This service ensures that you get the most out of your electric wheelchair from the moment it arrives at your doorstep.
We take great pride in providing our customers with the best possible service, and we are committed to making sure that you receive your electric wheelchair in perfect condition and as quickly as possible. For more information on our shipping and delivery options, please don’t hesitate to contact us.
Warranty
90-Day Return to Shop Warranty
Our company guarantees that the product purchased will be free from defects in material and workmanship for a period of 30 days from the date of purchase.
If the product proves to be defective within the 30-day period, the customer may return it to the store where it was purchased for a replacement or a full refund.
To make a claim under this warranty, the customer must present the original purchase receipt and the defective product.
This warranty does not cover damage to the product caused by misuse, abuse, neglect, or unauthorized alteration or repair.
This warranty is in addition to and does not affect the customer’s statutory rights.
Our company reserves the right to make the final decision on all warranty claims and to change or discontinue this warranty at any time without notice.
The customer may contact our customer service department for further assistance with warranty claims.
In case of a return, The shipping and handling cost will be paid by the customer.
Returns
14-Day Return Policy for Mobility Products
Our company guarantees customer satisfaction with all mobility products purchased from us. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange.
To initiate a return, please contact our customer service department to obtain a return merchandise authorization (RMA) number and return shipping instructions.
All returns must be made in the original packaging, including any accessories, manuals, and documentation that came with the product. The product must be in as-sold condition, unused condition, and include all original packaging. Any items returned in a condition other than when delivered, or missing original packaging and accessories may be subject to a restocking fee or may not be eligible for a refund.
Refunds will be issued to the original method of payment. Shipping and handling costs are non-refundable.
Any product that has been used, assembled or modified cannot be returned.
The product should be returned in the original packaging and the customer should bear the cost of shipping.
If the product is found to be defective, Our company will cover the cost of shipping for the return and replacement of the product.
Please note that this return policy applies only to products purchased directly from our company and does not apply to purchases made from a reseller or third-party seller.
This return policy is subject to change without notice.
Discover more in our FAQ
Why should I buy from Platinum Mobility?
- Hundreds of power wheelchairs in stock
- Big Savings – Get a high-quality powerchair at a fraction of the cost of new
- Trusted Quality – Each chair is refurbished to a high
standard, fully tested, serviced, and safety checked by our engineers. - Eco-Friendly Choice – Refurbishing extends the life of equipment, reducing waste and helping the environment.
- Fast Availability – No long lead times; hundreds of refurbished stock is ready to go.
- Premium Brands for Less – Access top models and features without the premium price tag.
- Warranty Included – Buy with peace of mind, knowing your chair comes with warranty cover.
- Customised to Your Needs – We can adjust or personalise your chair for comfort and independence.
- Aftercare Support – Ongoing service, advice, and spare parts to keep you moving.
- Flexible Finance Options – Spread the cost with affordable payment plans
What is included when I buy a power wheelchair?
Your wheelchair is fully serviced, tested and prepped to showroom condition and incudes a 90-day return to base warranty, brand new batteries with a 15 month Warranty, 1 months insurance, a charger and instructions for your chair (PDF sent upon order)
Can you make alterations or customise my power wheelchair?
Yes, if the chair you have chosen can be altered per the manufacturer, whether that be seat size, arm rest adjustments, footplate change/adjustments, tyres swap, upgraded batteries, cushion swap or even a custom paint/design we can arrange this prior to shipment at additional cost.
Call 0345 548 5456 if you have any queries about alterations.
Where do you deliver too? How long will it take for me toreceive my power chair?
We can deliver anywhere in the United Kingdom and Ireland for only £29.99! We do also offer a white glove delivery service for an additional cost in which an engineer can deliver your chair to your door, make any alterations you may need and show you how to operate your chair from the comfort of your own home! We work on a five working day delivery, from order to your door. Keep in mind, if you have requested adjustments or customisation,
the lead time will be increased accordingly.
Can I Part-Exchange my current Mobility Scooter or powerwheelchair?
We will consider all part exchanges on most mobility products. All we require is photos in its current condition, age, functions and your current postcode.
In the future can you service or repair my wheelchair in thefuture if required?
Yes, we offer servicing, repairs and parts for all power wheelchair brands.